Frequently asked questions.
Choosing fragrances online is tough, we know this! Our scent-match quiz AI helps you match with 3 HERCK fragrances. If you don't like one or more fragrances, you can return or swap them for free.
Every order is reserved with free returns. If you don't like the fragrances you can choose from: returning your order (free + refunded) or try new fragrances with our help! So far, none of our customers have returned their orders.
Yes, we offer Afterpay and Paypal. Please note that Afterpay, ZipPay & Klarna are available only for Australia. We will launch our UK and US stores soon and make these payments available Worldwide.
HERCK is made from vegan ingredients that are free from irritants or alcohol. These include parfum oil, synthetic beeswax (vegan), castor oil and jojoba oil. Our purpose is to create the best product without a negative footprint, as demonstrated by our ingredients.
We don't claim '10x stronger than liquid cologne' for nothing. Our highly concentrated perfume pods last an entire day. You can re-apply at any time and as much as you like—but you may not need to. Our perfume pods do not contain alcohol, do not evaporate, and stay in the skin for longer.